PROVEN Robotics

Alice AI

Buy Alice AI Service Robot to Upgrade Customer Experience

Alice AI Service Robot is built to take on a wide range of roles in commercial settings, whether as a welcome assistant, business consultant, or guide. With advanced interaction capabilities, it is designed to improve how businesses engage with clients and raise the standard of service across customer-centric industries.   
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How Alice AI Service Robot Helps You

Smart. Interactive. Reliable. Alice AI robot is your front-desk assistant, consultant, and guide- all in one. Designed for commercial spaces, it transforms how businesses welcome and assist people.  

Alice AI Robot Specifications

  • Appearance Dimensions: L580 × W550 × H1500 mm  
  • Total Weight: 45 kg  
  • Moving Speed: 0 ~ 1.2 m/s  
  • Endurance Time: ≤ 10 hours  
  • Charging Time: 3 ~ 4 hours  
  • Screen Size: 13.3 inch with HD Touchscreen  
  • Positioning Accuracy: ±50 mm  
  • Navigation Method: 40m LiDAR Navigation (Only Indoor Mapping)  
  • Battery Capacity: 20Ah  
  • DOF (Degrees of Freedom): 3 (Limited Joint Movement)  
  • Control System: Android  
  • Power: 50W  

Alice Robot Applications

Welcome Host at the Reception

Alice can detect people approaching from different directions and greet them automatically with welcome or farewell messages when customized. It supports voice and image display customization and can be set to speak different languages based on the region, making it perfect for global or multilingual environments.  

Marketing Assistant: Mobile Ads & Information Display

With a 13.3-inch high-definition touchscreen, Alice can run ads, play videos, show product details, push promotions, provide map guidance, and more. It’s a smart way to keep your visitors informed and engaged in real-time 

Smart Business Consultant

Alice can hold voice-based conversations to answer common questions, guide visitors, or share helpful information. It’s built to support complex data models and industry-specific knowledge, making it ideal for customer support roles. (Customizable based on your needs.)  

Confident Greeter of Guests

Alice uses built-in cameras to detect and recognize faces in real-time. Once it identifies someone, it can greet them personally and access relevant information from a connected database, adding a personal touch to every interaction.  

Self-Service Facilitator

The robot helps customers with quick tasks like checking information, reviewing fees, or joining a queue. It’s a smart way to streamline service desks and reduce waiting times. (Features can be customized.)  

Your Trusted Guide

Using advanced indoor navigation, Alice can lead visitors to the correct location after a short voice interaction. Whether it’s a meeting room, a counter, or a service point- Alice helps people get there without confusion.  

Support Flexible System Integration

Alice comes with an open SDK and API, allowing developers to build custom functions suited to different business scenarios. Whether integrating with your system or adding unique features, Alice robot can adapt.  

Safe Mobility Agent

Thanks to multiple sensors and LiDAR navigation, Alice can move around safely in crowded or complex spaces. It detects real-time changes in the environment, avoids obstacles, and finds the best path to its destination.  

Smarter Than Ever: Built for Real-World Business Needs

Alice isn’t just a friendly face- it’s packed with intelligent features that make it reliable, responsive, and ready for any commercial space. From voice interaction to smart movement, every part is built for performance.  

HD Pickup Microphone Array

Captures voice clearly from multiple directions  

13.3" HD Touchscreen

For interaction, video ads, product info, and more  

LiDAR with Ultrasonic Obstacle Avoidance Sensor

Helps Alice move safely around people and objects  

Highly Balanced Chassis

Ensures smooth, stable motion even in busy areas  

Facial Recognition Camera

Detects returning customers and offers a general greeting (Note: Name-based greetings may require custom database integration and must follow local privacy rules) 

LiDAR Navigation System

Enables accurate indoor mapping and path planning  

Open Development Platform

Allows full customization and integration with your business systems  

Voice AI
System

Handles multilingual conversations and business consultation  

Alice AI Service Robot + PRoMS: Boost Efficiency with Custom Content

Take complete control of Alice robot using PRoMS (PROVEN Robotics Management System)- a no-code platform that lets you build and manage robot content with just a few clicks. From ready-to-use apps to fully customizable features using easy templates, PRoMS makes it hassle-free.  

Alice has an open development platform which means that you can customize the features of the robot using PRoMS and improve its performance across different business

Why Choose Alice AI Service Robot

Reception Host with a Smile

Alice greets visitors, senses movement, and delivers welcome messages in multiple languages, giving every guest a warm, professional first impression.

Interactive Marketing Assistant

Alice's 13.3" HD touchscreen shows videos, maps, promotions, or service information- ideal for marketing or self-service help points.

Business Consultant on Standby

The robot answers common customer questions using voice interaction and can be trained to handle industry-specific queries, freeing up your team for other work.

Navigation Assistant That Knows the Way

With built-in sensors and LiDAR, Alice guides people to the right place without bumping into objects- perfect for large offices, hospitals, or public spaces.

Flexible Tech Partner

Alice supports custom apps through an open SDK and API. You can built robot content easily using PRoMS. No coding is needed- just drag, drop, and deploy.

Industries The Robot Alice Serves

Alice AI Service Robot is built to assist across various sectors, cutting down manual workload, improving visitor experience, and ensuring smooth day-to-day operations.  

Financial Institutions (Banks)

Alice helps streamline customer service in high-traffic environments, from banks to insurance branches.  

  • Greets customers and provides directions  
  • Answers common service queries using voice interaction  
  • Displays service options or promotional offers on the screen  

Manages queue updates or appointment check-ins  

Hotel and Hospitality Services

In hospitality, first impressions matter. Alice enhances the guest experience from the lobby onwards.  

  • Welcomes guests in their preferred language  
  • Shares hotel facilities info or restaurant timing  
  • Guides visitors to rooms, halls, or service counters  

Displays promos or events on-screen  

Retail Stores

In retail, Alice acts as a smart helper to engage visitors and guide them through the store.  

  • Greets walk-in customers and offers store details  
  • Promotes ongoing sales or new arrivals on the screen  
  • Helps with product look-up or category navigation  

Assists in customer feedback collection  

Medical Industry

Hospitals and clinics use Alice to ease the pressure on the front desk and info counters.  

  • Guides patients to departments or registration points  
  • Shares wait time and queue status  
  • Answers common questions like OPD hours or doctor schedules  

Displays health awareness messages or updates  

Public Service

Alice’s ability to manage the flow and reduce staff burden benefits government buildings and stations.  

  • Welcomes and directs citizens  
  • Shares step-by-step service guidance  
  • Displays public announcements or notices  

Reduces congestion at helpdesks  

Schools and Educational Institutions

In schools, colleges, and training centers, Alice supports both staff and students.  

  • Helps visitors find classrooms or admin offices  
  • Shares event info, schedules, or emergency alerts  
  • Supports multilingual interaction for diverse campuses  
  • Plays educational content or announcements on-screen  

Is Your Industry Not on the List?

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