- Industry: Health Care
- Service: Reception
- Used Robot: Pepper, temi
Process Description
Deployment of robots with PRoMS solution to handle reception-associated tasks such as welcoming and booking meetings and appointments. Pepper and temi work seamlessly in lobby areas, easy to navigate touch screens for users.
Benefit
Pepper or temi stepping in to handle repetitive tasks frees medical personnel for more personalized or urgent items. They gather comprehensive data, which in return speeds up the admission process and assists the medical personnel with valuable information to help ascertain the severity of the query. Thus it retains and elevates client loyalty with memorable, personalized, and continuously improved service delivery.
Solution
Equipped with our PA application, Pepper offers a welcoming alternative to patients. It offers a contact-free option with the ability to answer questions, schedule appointments, book meetings and check basic health information from patients. It can be used as a first step triage system to alleviate long waiting times.
USED ROBOTS
- Industry: Health Care
- Service: Second Opinion
- Used Robot: Double 3
Process Description
Use case for conferencing or second opinion for physicians. As a conferencing tool, the robot allows the remote party to access the venue and converse with the desired audience.
Benefit
The application is easy-to-use, with a plug-and-play model via an app for IOS and Android. Remote attendance to conferences and/or hospitals is made easy via Double 3.
Solution
Physicians and patients can now reach each other without borders. Access to healthcare has never been this easy, and Double 3 offers that personal touch to see your doctor “in-person”
