Gone are those days of the old-fashioned visitor management process when the visitors were compulsorily required to fill in a sheet kept at the front reception. In recent years, robotics has reached a new level of versatility through the enhancement of sensors, motion control, and machine learning to improve visitors’ experience. We will highlight how PROVEN Robotics was approached to improve the visitor management of a notable client in this case study article and what unfolded after we implemented our solutions.