Banking use cases - PROVEN Robotics

Corporate Reception Solution

Industry: Corporate
Service: Reception
Used Robot: Pepper, temi

Process Description

Deployment of robot in the banking sector with PRoMS to handle administrative tasks such as welcoming and booking appointments, credit card application, and bank account status details. The easy touch screen allows users to navigate seamlessly through their banking portal or marketing materials.

Benefit

PROVEN Robotics solutions for Banking:

• Meet and Greet clients in a friendly manner with face recognition
• Showing Direction.
• Providing information about the Bank/services.
• FAQs and topics search
• Mask Detection
• Integration with the Bank backend system
• Queuing function integrated with the Bank’s system
• Answer questions about the Bank’s services through chatbot integration • Measure customer satisfaction through questionnaires by Voice and through the Tablet
• Enable the customer to record voice complaints and send them to the customer care department.

Solution

With Pepper and temi welcoming clients at the bank, it elevates long queues, handling repetitive tasks and offering speedy responses to frequently asked questions. They can also collect important information to help clients process bank-related queries such as opening an account or credit/ loan status. Implementing Pepper/temi improves the customer journey, loyalty, and overall experience.

See how Pepper works.

See how temi works.

Contact with us

Feel Free to Get in Touch

Name

Country Code

Phone Number

Company

Message

Saudi Arabia
Moon tower 3rd Floor 7586 King Fahd road, Riyadh
+966 11 411 1127

United Arab of Emirates
Office 3601, JBC 1, Cluster G, JLT, Dubai
+971 44 508 208

India
Gayathri Lakefront, Madras Bombay Trunk Rd, Subramani Nagar, Guddadahalli, Hebbal, Bengaluru, Karnataka 560024
+91 804 394 4873

Kuwait
Osama Building, Office 2, AL-Qibla Block 11, Fahed AL- Salem Street, Kuwait city

Egypt
ResCo-Work08 Namaa Building 5th floor, Emtedad Ramses 6th District, Nasr City, Cairo