Who we are
1. Information We Collect
We may collect various types of information from you when you visit our website, including:
1.1. Personal Information: This includes your name, email address, phone number, and any other information you provide to us through forms on the website.
1.2. Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, and the pages you visit.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1. Communication: We may use your contact information to respond to your inquiries, provide information about our products and services, and send you relevant updates.
2.2. Improvement: We use usage information to analyze trends, administer the website, and gather demographic information to improve our services.
2.3. Marketing: With your consent, we may send you marketing communications about our products, events, and promotions.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share your information with trusted service providers who assist us in operating our website, conducting business activities, or servicing you.
We may also disclose your information if the law requires us to protect our legal rights or comply with a judicial proceeding or court order.
4. Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage method can be guaranteed 100% secure.
5. Retaining and Deleting Personal Data
This section sets out our data retention policies and procedure to help ensure that we comply with our legal obligations about the retention and deletion of personal data. Personal data that we process for any purpose or purposes shall be kept for as long as is necessary for that purpose or those purposes.
We will retain your personal data as follows:
All personal information (“account data”, “profile data”, “customer relationship data”, “inquiry data”) provided by you will be retained for a minimum period of 5 years (or as required by law) following the last transaction date and for a maximum period of 10 years (or as required by law) following last interaction with our website.
In some cases, we can’t specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
- The period of retention of personal information (“account data”, “profile data”, “customer relationship data”, “inquiry data”)
- Will be determined based on legal requirements and obligations.
Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
6. Your Choices
You may have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Disable cookies through your browser settings.
- Withdraw consent at any time (note that this may affect our services).
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please get in touch with us.
9. Contact Us